Responsibilities:
- Design interfaces, flows, interactions, and experiences for new features that impact our members’ lives.
- Collaborate with Product on ongoing discovery to understand client attitudes, behaviours, and needs.
- Use data, technical constraints, and business requirements to create holistic, multi-perspective solutions.
- Effectively communicate your design thinking to cross-functional teams, stakeholders, and leadership.
- Build functional prototypes to validate and test your designs.
- Identify product improvements by understanding current pain points and unmet needs.
- Design elegant, scalable components that integrate into our Design System.
You’ll also:
- Actively contribute to and evolve our Design System.
- Give and receive feedback constructively.
- Advocate for cross-functional collaboration and help identify team dependencies.
- Collaborate with Product Owners/Managers on the feature roadmap and maintain your design roadmap.
- Partner with engineers to ensure smooth implementation of your designs.
Skills needed:
- We are specifically looking at someone who is strong at designing native mobile apps and who understands and values platform and app standards.
- Proven experience designing service-oriented, high-touch interactions for both end-users and customer service teams.
- Comfortable working closely with engineers and PMs in a fast-paced, sprint-driven setup.
- Ability to translate abstract product visions into MVPs without compromising quality or value.
- Skilled in using research and product insights to drive meaningful design enhancements.
Other requirements
- A dedicated workspace.
- A reliable internet connection with the highest speed available in your area.
- Devices and essential tools that meet minimum technical requirements.
- Alignment with our values.
