Job Summary
The Events Director will lead the strategic planning, execution, and innovation of all event initiatives throughout the EMEA region. This senior leadership role requires a strategic and hands-on leader who can drive event programs that increase brand awareness, generate leads, and strengthen client relationships
Job Responsibilities & Qualifications:
- Develop and implement a comprehensive EMEA event strategy aligned with business goals and regional priorities.
- Plan, coordinate, and execute a portfolio of events including industry conferences, trade shows, client seminars, webinars, and internal company events across multiple countries in the EMEA region.
- Lead, mentor, and develop the EMEA events team to ensure effective delivery of event programs.
- Manage end-to-end event logistics: budgeting, vendor negotiations, venue selection, travel coordination, and on-site management.
- Collaborate with cross-functional teams including sales, marketing, communications, and operations to ensure event success and alignment with broader campaigns.
- Lead the evaluation of event ROI through data analysis, feedback collection, and performance metrics to continuously improve event effectiveness.
- Manage external event agencies and suppliers to ensure high-quality deliverables and cost efficiency.
- Drive innovation by leveraging emerging technologies, data analytics, and market insights to elevate the event experience.
- Build and maintain strong relationships with key stakeholders, clients, and industry partners.
- Stay current on event trends, technologies, and best practices relevant to the BPO and broader EMEA market.
- Mentor and guide junior event staff or contractors as needed.
- Provide regular reporting and insights on event performance and market trends to senior leadership.
Qualifications & Experience:
- Bachelor’s degree in Marketing, Business, Communications, or related field; MBA or relevant advanced degree preferred.
- 10+ years of progressive experience in event management and marketing, with at least 5 years in a leadership role managing regional/global teams.
- Extensive experience managing complex, large-scale events across multiple countries in the EMEA region.
- Proven track record of managing substantial event budgets and delivering measurable business impact.
- Exceptional leadership, stakeholder management, and communication skills.
- Strong business acumen with strategic and analytical thinking abilities.
- Fluency in English required; additional EMEA languages highly desirable.
- Proficient with event technologies, marketing automation, and CRM platforms.
